The below details the privacy policy of LUXIST, the website www.luxist.store, and the users
who interact with it.
LUXIST is committed to protecting the privacy of its users and complies with all the relevant regulations
around the same.
Data Sources and Uses
1. Name, Email ID, Shipping and Billing Address, & Phone Number: This data is collected directly from
users of the website. This data is used to identify the user, deliver goods and services, identify
“lookalike” customers, and for security and fraud prevention.
2. Commercial Information: We do not collect payment card numbers and PINs. Checkout happens
through a third-party portal of our payment gateway. We are provided details of the mode of payment
and the bank used. We may use this information to provide targeted discounts and promotions and to
analyze sources of traffic.
3. Internet and network activity like IP addresses and location: We collect this data automatically when
you visit our website. This data is used to analyze location-based aggregate data and sources of traffic.
We also use this data to provide goods or services and target promotions.
4. Communication data: We may retain communication records, including calls, emails, and WhatsApp conversations, for customer support, training, and fraud prevention purposes.used for quality, training purposes, safety, and fraud prevention.
5. Social Media Reviews: We may choose to re-share customer reviews on Facebook, Instagram, and
other social media. We use this data to measure user engagement and for security and fraud prevention
purposes. We obtain this data directly when users share our content, post with our products or tag us.
6. Other sources: We may use other sources to draw data to identify customers, deliver goods,
customize and personalize advertisements, identify new customers, and for security and fraud prevention.`
